Overview
NetAlly AllyCare Support is a comprehensive annual support and maintenance membership for the LinkRunner G2 Smart Network Tester. AllyCare goes well beyond the standard 90-day warranty by delivering ongoing software and firmware upgrades, hardware repair and replacement coverage, accessory protection, and priority technical support — ensuring your LR-G2 stays fully operational and up to date for the duration of your membership.
Key Features
- Access to all software and firmware upgrades, including major new features and AllyCare-enabled enhancements
- Repair or replacement coverage for damage from normal wear and tear, including shipping costs (prior TAC qualification required)
- Accessory replacement coverage for accessories that ship with the unit (valued $100–$500), extending beyond the standard 90-day accessory warranty
- Priority access to NetAlly’s Technical Assistance Center (TAC) with online case submission and resolution tracking
- Access to AllyCare-enabled product features including Link-Live Cloud Remote Control, Network Discovery, Switch Management, Device Discovery, Topology/Path Analysis, and Network Mapping
- Member-only promotions and online product boot camps
- Knowledge base access
Specifications
| Manufacturer | NetAlly |
|---|---|
| Part Number | LR-G2-1YS |
| Compatible Product | LinkRunner G2 Smart Network Tester (LR-G2) |
| Coverage Term | 1 Year |
| Service Type | AllyCare Support & Maintenance |
| Software/Firmware Upgrades | Included — major features and enhancements |
| Repair Coverage | Normal wear and tear; repair or replacement including shipping |
| Accessory Coverage | Included (accessories shipped with unit) |
| Technical Support | Priority access to TAC; online case submission and tracking |
| Link-Live Features | Cloud Remote Control, Network Mapping, Device Discovery, Topology/Path Analysis |
| Category | Testing Equipment Service & Support |
| Country of Origin | N/A (Service/Support Contract) |





